Application Part II

PILLARS OF ENGAGEMENT

BUSINESS ASSESSMENT – THE HUMANITARIAN LEVEL OF YOUR BUSINESS

Tell us a bit about your business progress, within the 4 Pillars of Engagement, and determine where your business stands on the track toward Humanitarian Business fluency.

Levels are
valued from

3-5

This is a self-assessment

Your final number represents a
business standing, not a rating.

Once a membership is in place, the Humanitarian Business Level will be posted on your Business Profile Page to inform the consumers of your efforts and achievement. An informational key will be posted to define the numeric standing levels.

PL: In Planning, an interest | PO: In process, not yet active | PR: In Practice | NA: Non Applicable

1General Operations

2Pillar 1. Customer Experience

3Pillar 2. Employee Experience

4Pillar 3. Community Relations

5Pillar 4. Environmental Impact

6Disclosures

General Operations

This section covers areas that affect your overall business culture and applies to all 4 pillars.

Name *

First

Last

Email *

1. Learning is a part of each day, as is teaching, and sharing. *

2. Innovation is a key element to business success. There is always room for improvement and change. *

3. Establishing and operationalizing business practices that are ethical, just, equitable, transparent. *

4. At times, implementing best practices will mean doing more than simply what is expected. No short-cuts. It is a purposeful effort. *

5. Standard Operating Procedures manual or a company procedures system. *

6. Quality certifications (GDP, ISO, Green Supply Chain, etc). *

7. Balance Employee Privacy & Employer Security *

Pillar 1. Customer Experience

This section evaluates the value that your business brings to creating a safe and welcoming customer experience for everyone, Innovative and human-kind customer service and open door-open ear policies.

1. Customer satisfaction. Open door, Open ear policy. All are welcome. *

2. Ensuring high quality products and support in a cost-effective manner. *

3. Ensuring the business products, locations, and/or online spaces are useful to and usable by people with the widest range of capabilities (comfort to all disabilities). *

4. Delivering value to our customers. *

Pillar 2. Employee Experience

This section evaluates the value that your business brings to creating dignified and fair work environments for employees, if you have DEI programs in place and open door-open ear policies. These questions may apply to business owners and to contractors or temporary workers

1. Attracting, Developing, Rewarding and Retaining Employees; or contractors. *

2. Diversity, inclusion and belonging. Open door, Open ear policy. May apply to contractors/temps. *

3. Life/Work balance *

4. Employee engagement, opportunity. Career development and growth; may apply to contractors. *

5. Pay equity (making sure that employees are paid equally for equal work; owners/contractors/temps). *

6. Human Resource Practices Guide to which the company/staff are trained. *

Pillar 3. Community Relations

This section evaluates the value that your business brings to supporting the greater community through philanthropy/volunteer time, outreach and finding and knowing the community.

1. Community outreach. Finding and knowing the community for most effective participation. *

2. Volunteering time to any cause; philanthropic effort to participate on an annual basis if not more frequently; may involve employees or customers as a group event. *

3. Financial support to any cause; philanthropic effort may involve employees or customers as a fund-raising event. *

Pillar 4. Environmental Impact

This section evaluates the value that your business brings to joining supply chain networks that support environmental sustainability, providing environmentally conscious practices and options to customers and employees within your business.

1. Working with vendors (companies or individuals that we hire to provide products or services to us) that value diversity and good working conditions.

2. Environmental sustainability and animal rights/protections in the supply chain. *

3. Recycling, waste management, and waste reduction, clean water and sanitation in the supply chain. *

4. Creating marketing campaigns and company statements that are ethical and contribute to social and environmental sustainability. *

5. We provide customers and employees recycling options *

6. Minimizing the environmental impact of the packaging of our products and services. *

7. Provide recyclable (and labeled as such) or biodegradable materials in the areas where they are sold (product + packaging) *

Disclosures

Please indicate if your company has experienced litigation or arbitration either ongoing, settled, or found against the company in the past 5 years: *

Please tell us if your company has had any complaints formally made in the past 5 years to a regulatory agency or has been fined or sanctioned due to issues related to labor safety, sexual harassment and discrimination. *

In the following space provided, please tell us about any current or past fines, suits or major complaints that have been filed or presented to your business within the last 5 years. We encourage you to be transparent about the issue, describe how the company addressed the issue, and list the system improvements implemented. *